The Brief

The University of East London (UEL) is a global learning community with over 28,000 students from more than 120 countries. Its vision is to achieve recognition as a successful and inclusive regional university.

One of two change agents recently employed within UEL’s Environment Team, the role of Waste Projects Officer was created to focus on sustainable waste management, as well as having a key role in the development of the university’s environmental management system.

The Partnership

The University of East London and CHANGE AGENTS have been working together for fifteen months; last year UEL had one change agent, but this year the calibre of the applicants was so high that UEL chose to have two instead of one.

Toby has been responsible for developing a focus on sustainable waste management at UEL. He has also made an important contribution towards the securing of continous improvement in the university’s environmental management system. Attending Change Agents workshops on assertiveness, project mangement and behavioural analysis has provided valuable skills in managing these responsibilities, ensuring the project delivered significant results for both the client and the change agent.

The Results

• The long-term Waste Strategy which Toby authored will ensure sustainable waste practices continues to thrive in the institution.

• UEL has been awarded an ISO 14001 EMS accreditation.

• Environmental baseline established; UEL can now strive for sustainability at both a strategic level and on the ground.